Recently, our company received a call from Cangnan County, Wenzhou City, stating that a batch of "Huaqiu" brand fire pumps (Model: JBQ5.0/9) – which were claimed to be produced by our company – had malfunctioned in the county, and we were requested to dispatch personnel for maintenance and handling. Upon arrival at the site, our company found that the appearance of these portable mobile fire pumps was completely different from that of our genuine products; however, our company's trademark, factory name and address were printed on the pump bodies. This batch of equipment was not produced or sold by our company and is confirmed to be counterfeit and shoddy products. In recent years, our company has repeatedly discovered that some unscrupulous merchants have used our registered trademark to produce and sell counterfeit products, which has caused severe damage to our company's corporate image and reputation. In view of this, our company hereby makes the following solemn statement:
1. We will show no tolerance for the acts of lawbreakers who falsely use our company's trademark and name. Our company will cooperate with law enforcement authorities to fully investigate the source and sales channels of counterfeit products, severely crack down on infringement acts, and resort to legal means to safeguard our legitimate rights and interests.
2. The official website of Zhejiang Huaqiu Machinery Manufacturing Co., Ltd. is: http://www.hqjxzz.com. For customers who wish to learn about the company's relevant information or consult about business and services, you may visit our official website, or call Huaqiu Machinery's national free customer service hotline: 400-8585-119 or 0575-87062288.
3. The appearance design and internal structure of our company's products are sophisticated, with obvious differences from similar products (all models of our products are displayed on the official website). Counterfeit products are often produced by imitating our products with simple structures and shoddy craftsmanship, and then directly sold with our company's registered trademark, factory address and factory name. Such acts conceal the truth and defraud customers to seek exorbitant profits, directly harming customers' interests.
On the occasion of the "3·15 International Consumer Rights Day", to safeguard the rights and interests of our company and all customers, we call on all customers to join us in cracking down on counterfeiting activities. If you encounter anyone who sells counterfeit products in the name of Huaqiu Machinery through various channels and means, or obtain information about counterfeit products, please contact our company for confirmation in a timely manner! At the same time, please properly keep the other party's information (such as name, phone number, etc.) and promptly call our 400 customer service hotline for verification and reporting.
Finally, we sincerely thank all Huaqiu customers for their trust, companionship and support, and also express our heartfelt gratitude to people from all walks of life for their continuous attention and care. Driven by both our original aspiration and corporate conscience, we will continue to provide customers with products and after-sales services that feature "consistent quality and worry-free service throughout the whole process".
